Some reply to the questions that customers asked frequently FAQ

FAQ about Dolas dream crafts Co.,Ltd

1. Is this hair 100% raw single-donor  hair?

 

Yes,all hair from single donor ,not only cambodian, we also source from other asian countries

 

2. Is the hair completely unprocessed (no steam, no acid wash, no silicone coating)?

 

Yes

 

3. Are the cuticles fully intact and aligned in one direction?

 

Yes

 

4. How many donors per bundle? (I only accept 1 donor per bundle)

 

One

 

5. Can the hair be bleached to level 9–10 without excessive shedding or damage?

 

YES,We offer best raw hair, it can bleached at any level

 

6. Is the hair collected directly from donors, or purchased from collectors?

 

The hair collected directly from donors 

 

7. Can you provide factory video + raw hair washing video?

 

yes,plz follow our instagram to check the videos

 

8. What is your MOQ for custom branding (labels & packaging)?

 

For stock hair,no moq,for custom branding, it depends

 

9. What is your replacement/refund policy if quality is not raw as described?

 

You can return the hair to us, and we refund the payment to you,so far,customers are so happy to the quality,no one wants return

 

10. What is the length we provide?

 

14-30inches,

 

11. Do you offer various curly textures?

 

Yes, straight ,wavy and curly,

 

can you send me your colour chart;

 

SURE,Plz provide your whatsapp number ,so that we can send our color wheel

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